Theme: Designed Services
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Project Aspen: Who Owns the Patient Experience?
For this project we were charged to examine and define “customer service” in the healthcare space. Our client was interested in learning what factors outside of the realm of traditional medical care effects the patient experience. This project was a unique opportunity to see design research in healthcare with actionable results. The team conducted 28 interviews…View Project
The Merchant & Muse
ID students designed and prototyped a new service which curates high-quality ingredients and recipes, and delivers to your doorstep.View Project
Catalyst: Speeding Up Science
ID students analyzed the existing landscape of scientiﬁc labs, identiﬁed an unforseen need, and designed their equipment-sharing service.View Project
Learn To Play: Chicago Children’s Museum
Instructor: Martin Thaler Team members: Apeksha Garga, Benjamin Davis, Chao Su, Dania Peterson, Elizabeth Taggart, Gene Young, Guillermo Krovblit, HyeKyung Yoo, James Barton, Jared Allen, Ji Sun Park, Joseph Shields, Jung Joo Sohn, Junyoung Yang, Katherine Pemberton, Kathryn Wasserman, Mehmet Cirakoglu, Pinxia Ye, Qijing Huang, Van Vuong Abstract Overview Immersion Themes Final…View Project